Commercial real estate industry insights.

E-Commerce Gives Industrial Its Day, But What Does the Future Hold?

by Chris Roach, MAI, CCIM | Apr 21, 2017

Reports about the effects of e-commerce on commercial real estate usually point to decreased demand for traditional retail space and increased demand for warehouse space near major population centers. As of January, industrial vacancy rates nationwide had dropped for the 27th consecutive quarter. A sizable percentage of new warehouse space is being built on spec. Industrial real estate has emerged as the preferred asset type among domestic and foreign investors.

Investors and developers clearly have faith in the industrial sector. With e-commerce expected to see double-digit growth and drive demand through 2020, their confidence is well-placed. But the headlines about e-commerce and industrial real estate don’t tell the whole story.

E-commerce needs—including two-day, next-day and even same-day delivery—affect the location and size of industrial properties. As opposed to centrally located distribution centers, e-fulfillment centers need to be close to major population centers and the end consumer. Therefore, all eyes are focused on industrial demand in top-tier markets like Los Angeles, Chicago, Dallas and Central New Jersey. But major e-commerce deals are also spiking in secondary and Midwest markets, including Pennsylvania’s Lehigh Valley, St. Louis, Indianapolis and Cincinnati. Net absorption in these smaller markets is, in fact, growing at a faster clip.

E-commerce is ever-evolving alongside multichannel and omnichannel retailing, which aims to provide a seamless shopping experience across brick-and-mortar stores and a variety of digital channels. As part of that experience, consumers can order products online at, for example, and then pick them up at their local store. As major retailers discover that in-store pickups are central to both e-commerce and store sales growth, the retail sector may evolve somehow to reflect that.

It will be interesting to see how the strategies of “pure play” online retailers change in the next few years. In a surprising twist, it seems that major players like Amazon and Warby Parker have already determined that they cannot get by without bricks and mortar and have opened physical stores to enliven their brand and supplement online sales. It was prophesied in 2015 that “stores are the new black in the world of e-commerce” and the pure play e-commerce model may have sustainability problems.

International players like Alibaba and Wish (which is based in San Francisco but acts as an international online market) are further complicating the supply chain, which might ultimately affect commercial real estate. Automation is another potential game changer. Amazon’s use of “robot warehouses” has shown that they can carry and process more inventory in smaller spaces.

BBG CEO Chris Roach says that e-commerce is “changing commercial real estate completely.” How e-commerce facilities of the future might look like and function is unclear, but changing e-commerce needs will again affect the location, type and size of real estate sought. This is only the beginning.